Welcome to the official support page for Pensus. We are here to help you manage your energy, avoid burnout, and build sustainable habits.

💡 Contact Us (Need Help?) If you encounter any issues or have feedback, please email us directly. We usually respond within 24 hours. 📧 Email: [email protected]

❓ Frequently Asked Questions

1. How do I cancel my subscription? Because Pensus is an iOS app, subscriptions are managed securely by Apple. We cannot cancel it for you.

• Open your iPhone Settings.
• Tap your Name (Apple ID) at the top.
• Tap Subscriptions.
• Select Pensus and tap Cancel Subscription.

1. I subscribed, but the app is still locked. This is usually a simple sync delay.

• Go to the Paywall screen in Pensus.
• Tap the "Restore Purchases" button at the bottom.
• If that doesn't work, try restarting the app.

1. Can I get a refund? Refunds are processed exclusively by Apple. As developers, we do not have access to your billing details.

• Please visit reportaproblem.apple.com to request a refund from Apple.

1. Does Pensus sync across devices? Yes! Pensus uses iCloud Sync. Your tasks, energy stats, and life currency will automatically sync between your iPhone and iPad as long as you are signed in with the same Apple ID. 🔒 Privacy Policy Last Updated: December 2025 Privacy First Pensus is designed to respect your privacy. We believe your productivity data is personal. We do not sell your data to third parties. Data Storage

• iCloud: Your tasks and energy logs are stored in your private iCloud container. We cannot see this data.
• Analytics: We collect anonymous, aggregated usage data (e.g., "button tapped", "crash report") only to improve app stability. Contact If you have any questions about this policy, please contact us at the email listed above.